The Office and The Field
Sound like you?
You've got 5-10 people split between the office and the field. There's usually someone in the office — the coordinator — who keeps everything running. A.X.E.L gives that person a command centre.
Your Day
A Day With A.X.E.L
See how A.X.E.L fits naturally into your routine — morning, midday, and evening.
Features That Matter To You
These features are designed specifically for businesses like yours.
Operations Dashboard
Complete overview of leads, jobs, team schedules, and payments. Your coordinator's mission control.
Your coordinator needs to see everything at a glance: who's where, what's overdue, which customers need calling back. The dashboard gives them God-view over your entire operation so they can spot problems early and keep things moving smoothly.
Job Reassignment
Move jobs between team members with one click. Everyone gets updated automatically.
When schedules change (and they always do), your coordinator shouldn't have to become a human telephone exchange. Move a job in A.X.E.L and everyone involved gets the memo instantly. No more broken telephone, no more people showing up to the wrong job.
Recurring Invoices
Set up maintenance contracts and regular services. Invoices go out automatically.
Your maintenance contracts and regular customers shouldn't require manual invoicing every month. Set them up once and A.X.E.L handles the rest. Predictable income without the administrative overhead, and customers always know when payment's due.
WhatsApp Bot Integration
Capture leads, send appointment reminders, and handle customer enquiries automatically via WhatsApp. Rescheduling requests get routed to your coordinator for confirmation.
Customers message at all hours — your WhatsApp bot captures new leads, answers common questions, and sends appointment reminders without anyone lifting a finger. When someone asks to reschedule, the bot takes the request and flags it for your coordinator to approve — no autonomous diary changes, always a human in the loop. Add-on: £249 setup + £49/month.
What Changes
Here's how your workflow gets easier when A.X.E.L becomes part of your routine.
How it works now
Your coordinator spends the day putting out fires, answering routine questions, and trying to keep track of who's supposed to be where. The phone never stops ringing with simple queries, and changes ripple through the team via Chinese whispers.
How it works with A.X.E.L
Your coordinator becomes a strategic operator instead of a human switchboard. They can see everything that's happening, make changes that automatically propagate to everyone, and focus on growing the business instead of just surviving the day's chaos.
Real Example
A realistic scenario showing how A.X.E.L works in practice.
Emma's got two vans, five sparks, and Rachel running the office. Wednesday morning, major client calls wanting to move a big job from next week to this week — needs three qualified electricians for two days. Rachel opens A.X.E.L, sees who's available when, moves some smaller jobs around, and confirms the big job within 10 minutes. All five electricians get updated schedules on their phones, customers get notified about minor changes, client gets confirmation email. Old way: Rachel would've spent two hours on the phone and probably made a mistake. New way: everything's coordinated before her coffee gets cold.
Getting Started
A.X.E.L is designed to be easy to adopt — no big changes, no steep learning curves.
Ready to Give It a Go?
A.X.E.L works with how you already work — it just makes the admin bits easier. Start free and see how it fits your business.